Refunds will be processed within 7 business days of receiving your return. Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to the warehouse. Send the return package to the address provided by our customer service team. All products must be returned in good condition to ensure full credit.īefore sending your return shipment, please remove all extra labels from the outside of the package. Please include all paperwork, parts, and accessories. Pack the item(s) securely in the original product packaging, if possible. Our team will provide you with a return shipping label and instructions on how to return your purchase. To return merchandise simply complete the Return Authorisation form available by first emailing along with a detailed explanation of the problem and photos/videos if you think this will help us understand the problem. Products that have been worn, used, or altered will not be accepted for return or exchange.Ĭustom or special order items are not eligible for return or exchange. Products must be in new and unused condition, with all original tags and packaging intact. If for any reason you are not satisfied, you may return your purchase within 14 days of the original delivery date for a full refund or exchange.
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